Security and retention
We take the security of your data and personal information very seriously. NotaryCentral is designed for notaries who handle sensitive client, signer, document, payment, and notarization records, so our retention practices are built around both operational access and notarial compliance.
Data transmissions between NotaryCentral services and your devices—whether computer, phone, or tablet—are encrypted with SSL/TLS. Sensitive account information is protected using encryption and access controls before it is stored by NotaryCentral or its service providers.
We do not sell your data, customer lists, or notarization records. We use customer information to provide the product, support your account, operate connected workflows, meet security obligations, and comply with applicable legal and regulatory requirements.
The exact data retained depends on which NotaryCentral features you use, but the platform generally stores records in the following places and systems.
Customer profiles, signer details, appointments, invoices, notary journal entries, mileage, expenses, user settings, and related workflow records are retained in NotaryCentral's application database so notaries can operate their business and retrieve their records.
Uploaded signing documents, notarized documents, imported paper journal images, and RON session recordings are retained in encrypted cloud object storage connected to the NotaryCentral platform. Access is limited to authorized application workflows and time-limited links where supported.
Remote online notarization workflows may retain identity verification results, biometric certificates, signing room events, participant activity, annotations, and recording metadata so the notary has a defensible audit trail for completed sessions.
When you connect services such as Google Calendar, Google Maps, Square, Stripe, or email integrations, NotaryCentral retains only the account, token, event, payment, or delivery data needed to provide the requested integration and troubleshoot related support issues.
Account deletion requests are reviewed so we can remove eligible personal information while preserving only what must be retained for notarial recordkeeping, RON audit evidence, billing, fraud prevention, security, dispute resolution, or legal compliance. When complete deletion is not legally or operationally appropriate, we limit retention to the required purpose and may de-identify or restrict access where feasible.
