Open Settings → Notification Center to choose your notification email, reminder timing, and delivery channels. You can configure personal reminders and participant reminders from the same screen.
Need broader setup context? Start with the Getting Started guide.
Choose where your own emails go
Open Notification Center. Enter one address in Notification email, then select Save. Leave it blank to use your account email. This address receives new appointment notifications and personal email reminders; changing it does not change your login or My Business Info contact email.
For all notification controls and troubleshooting, see the Notification Center guide.
Reminder timing options
For both reminder groups, timing uses the same menu of options:
- None
- 5 Minutes
- 10 Minutes
- 15 Minutes
- 20 Minutes
- 30 Minutes
- 45 Minutes
- 1 Hour
- 2 Hours
- 1 Day
Choosing None turns that reminder sequence off until you select a new lead time.
1) Remind me
Use this section to control your own reminder experience.
- How long before the appt: Choose when your reminder should trigger.
- Enable email reminders: Turn on to receive personal reminders at your notification address at the selected lead time.
- Push: Turn on to receive mobile push notifications.
2) My reminder delivery channels
Email and push channels can be used independently.
- If email is enabled, you’ll receive reminders in your inbox.
- If push is enabled, your mobile device receives notification alerts.
- Enable push reminders from the mobile app and allow notifications in your device settings. The web page cannot enable mobile push reminders.
3) Remind signer(s)
Use Participant reminders (paper appointments) to control reminder emails for signers, witnesses, and interpreters at in-person appointments. These emails go to the participants, not your notification address.
- How long before the appt: Choose how far in advance signer reminders should be sent.
- Email: Turn on to send signer reminder emails at the selected lead time.
This is useful for reducing missed appointments by giving signers a consistent heads-up.
Before you tap “Save”
Run this quick check:
- Confirm your notification email, personal reminder lead time, and channels.
- Confirm signer reminder lead time.
- Verify email/push toggles match your communication policy.
- If using push, verify mobile permissions are granted.
After saving, reminder delivery follows the timing and channel settings you selected.
Need the complete sequence for first-week setup? Return to the User-Friendly Onboarding hub.